ORDERS AND ACCEPTANCE
Please note that sometimes there may be certain orders we are unable to accept. We hereby reserve the right, in our sole discretion, to refuse or cancel any order for any reason whatsoever. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Certain instances may result in your order being canceled because of limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. From time to time, we may require additional information and identification before accepting an order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
PRICING AND CONTENT INFORMATION
We strive to provide our customers with accurate pricing information, nevertheless, sometimes pricing or typographical errors may occur. petsexpress.co.za cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, we reserve the right, at our sole discretion, to refuse or cancel any orders placed for that item.
In the event that an item is mispriced, we may, in our sole discretion:
- If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Prices subject to change without notice.
- Merchandise Content: petsexpress.co.za attempts to be accurate in its product descriptions. However, petsexpress.co.za does not warrant that product descriptions or other Content on this Site is accurate. Some content may be inaccurate or incomplete. If you happen to find a product is not as described, your sole remedy is to return the product in unused condition.
- Objectionable Content: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that petsexpress.co.za and/or its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.
- Medical and/or Pharmaceutical Content: All medical content, including, but not limited to, vaccine information, flea and tick information, and drug interaction information, provided by petsexpress.co.za in any part of this Site is for educational purposes only. Such content is not intended to substitute the diagnosis, treatment and observation/diagnosis of a physician or veterinarian or other appropriate medical professional as the case may deem. Content does not cover all precautions, side effects and interactions, and should not be construed to indicate the safety of a medical device or drug. Consult your medical professional for guidance before using any drugs. Proper treatment of any condition depends on a variety of health factors, and can only be assessed correctly by a health care provider. Before administering any drug, or using any medical device, please check product information (including package inserts) regarding dosage, precautions, warnings and interactions.
All content, provided on this site is for educational purposes only. Such content is intended to supplement, not substitute, the diagnosis, treatment and advice of a medical professional.
NUMBER OF ITEMS
petxpress.co.za reserves the right, in its sole discretion, to determine and limit the number of items purchased per order, per household, or per person. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. All offers are void where prohibited.