Close
(0) items
You have no items in your shopping cart.
Please Note Orders Placed after 15 December will only be delivered on the 5th of January
Filters
Preferences
Search

FAQ

How do I contact customer service ?

  • Chat to us on email : [email protected] or click that question mark in the bottom right hand corner of your screen.

  • Chat to us on WhatsApp: 071 646 1127. Yes - we have WhatsApp - pop us a message if you have - or a bunch of questions.

How long will my order take ?

  • Western Cape 2-3 days

  • Gauteng 4-5 days

  • Kwazulu Natal 4-5 days

  • Outlying areas 5-7 days

If you just want to simply sit back and have your order arrive at the same time every month, why not have a look at Autoship at checkout! Try today for the first time and get 10% off !

 

Do you deliver to my area ?

Yes ! We use Fastway Couriers to deliver to all over South Africa ! Including farms outside of towns. Far out areas usually have slightly longer delivery times !  A full list of FastWay depots can be found on their site!

How much is shipping ?

It's FREE if you spend over R700.00 - and a flat rate of R80 if under R700.00.

How do I track my order ?

We send you an email when the parcel leaves us ! Every time our courier service updates that parcel we send you an sms - to keep you in the loop ! If something is wrong and you really can’t track your order - just contact our customer service ! You are in good paws! PS: You can also go onto the FastWay site and enter your tracking number!

What is Autoship ?

It's the best! You just tell us what you want and how often - we do the rest. Going on holiday ? Want to stop the service ? No problem - you can pause, cancel, change items or their frequency in the Autoship setup super easily !

Do you ship to P.O boxes ?

No, sorry ! We do ship to your work or home or farm though !